In order to meet our vision with competence, impartiality and consistent to our operations, we will value our stakeholders with:
Our work output shall be based on reliability and exactness of our results.
Our skills is developing efficiently to give a valid results to satisfy the customer’s requirements.
Our performances shall be answered by us to the extent of our responsibility, commitment to the development and implementation of the ACAISI management system and continuous improvement of its effectivity.
We will motivate each other by recognizing our co-worker’s creativity in meeting our objectives through documented, maintained and established policies and objectives to be fulfilled.
We will serve and maintain the customer needs and requirement within the given time by identifying deviations from the process, initiating actions to prevent or minimize deviations, reporting to laboratory management on the performance of the management system and any need for improvement, ensuring the effectiveness of laboratory activities for implementation, maintenance and improvement of the management system.
We will adapt to changes by ensuring that communication takes place regarding the effectiveness of the management system and the importance of meeting customer’s and other requirements, maintaining the integrity of the management system and changes to the management system are planned and implemented.